Helsinki : Responsible authorities
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Helsingin Seudun Liikenne – Helsinki Region Transport (HSL)
Opastinsilta 6 A – Po Box 100 – FIN – 00077 Helsinki
Switchboard: +358 (9) 4766 4444
hsl@hsl.fi
Organization
HSL was established on 17 June 2009 by six founding municipalities, i.e. Helsinki, Espoo, Vantaa, Kirkkonummi, Kerava and Kauniainen. Since then, Sipoo joined HSL in 2012 and Tuusula and Siuntio both in 2018.
The departments are Transport System and Research, Public Transport, Customer Experience and Sales, Technology Solutions, and Administration and Strategy.
The highest decision-making body of HSL is the General Meeting to which each member municipality elects its representatives. The voting rights are divided according to the core capital ratio of the member municipalities. The Executive Board of HSL protects the interests of the joint local authority, supervises its management and establishes its operational principles.
Missions
Helsinki Region Transport (HSL) is responsible for the planning and organization of public transport services in its member municipalities, as well as for the preparation of the Helsinki Region Transport System Plan. HSL develops and provides smooth, reliable transport solutions to its customers’ needs. The tasks of HSL comprise planning and organization of public transport in the region, improving public transport operating conditions, procurement of bus, tram, metro, ferry and commuter train services and the preparation of the Helsinki Region Transport System Plan.
In addition, HSL is responsible for public transport marketing, passenger information and ticket inspection and approves the fare and ticketing systems as well as ticket prices.
HSL´s goal is to provide its customers with a well-functioning transport system and to ensure that public transport services are of high quality, cost-effective and reasonably priced. HSL promotes low-emission transport and is an active force in transport policy.
