The final reports of the following surveys ordered by the European Commission are available :
– Good Practice in Contracts for Public Passenger Transport (carried out by a consortium led by Colin Buchanan & Partners),
– Integration and Regulatory structures in public transport (carried out by a consortium led by NEA),
– Study on accessibility of public transport systems to people with reduced mobility (carried out by BVG)
http://www.europa.eu.int/comm/dgs/energy_transport/index_en.html